[Manitcor]

Subject: CD Cannot Be Inserted Into CD Player or Ejected (Reset Radio)


Models: 2002 Chevrolet Cavalier, Impala, Malibu, Monte Carlo, Venture
2002 Oldsmobile Alero, Intrigue, Silhouette
2002 Pontiac Montana


Condition:
Some customers may comment that they cannot insert a CD into, or eject a CD from, the CD player portion of the radio. In addition, some customers may comment that this condition occurred after battery power had been lost and then restored.


Cause:
A momentary voltage surge when restoring battery power may have caused the radio to lose its ability to identify the presence of the CD hardware.


Correction:
To reset the radio, remove the fuse that supplies power to the audio system for a minimum of 30 seconds, then reinstall it.


GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.


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